RETURN POLICY & SHIPPING

Refund Policy

Due to the nature of our hair, all sales are FINAL. If something is not right with your order, please contact us using the contact form and inform us of your issue. While we have a strict NO REFUND policy, at our own discretion, we may allow exchanges under the following list of circumstances.

1. Request must be made within 24 hours of delivery.

2. We will not accept any hair that has been used or altered (e.g., brushed, combed, picked-out, cut, washed, or processed) in any way. Federal law prohibits the return human hair products that have been used. This includes removing the hair from the bundle and trying it on. We adhere to these strict policies with respect to hair returns, hygiene concerns and federal law. Please return the item in the original and resalable condition as a necessary health precaution.

3. Product must be exchanged for something of equal or greater value. We reserve the right to change our prices at anytime.

4. You must send the product back to us in order to process the exchange. Processing may take up to 48 business hours. The return shipping fee is the responsibility of the customer.

We reserve the right to refuse any exchange.

Shipping and Delivery

Orders take up to 72 business hours to process & verify credit card information before your order is shipped. Please allow 5-7 business days AFTER processing to receive your Blessing. Upon shipping, you will be notified by e-mail with tracking information. In an effort to prevent fraud, we do not currently offer overnight shipping.

Please submit any international inquiries using our contact form.

We ONLY ship to PayPal confirmed addresses. If your address is "unconfirmed", we will contact you via email to request a written statement confirming your payment information, a valid copy of your picture ID, shipping address, and that you authorize this purchase. This is to avoid credit card fraud, to ultimately protect our customers and our business.

Orders placed over the weekend will be processed on Monday morning, unless it is a holiday. A signature is required for all of our order deliveries. If no one is available to sign for your package(s), your package(s) will be returned to your local post office. You must provide valid proof of ID to obtain your package. It is always wise to order far enough in advance to allow for unanticipated delays. We are not responsible for late deliveries due to holidays, natural disasters, or carrier delays; therefore, we will not offer reimbursement of shipping fees. Please keep in mind holidays do not count as business days and should be considered when calculating shipping times. We entrust the USPS to deliver your package on time and in its original shipped condition. Please contact USPS if your package arrives damaged.

We recommend waiting until you receive your Blessing to book your hair appointment. We are not responsible for any missed appointments.

Blessed Hair Extensions is the sole owner of the information collected on this site. We will not sell, share or rent your information to any other parties.

RETURN POLICY & SHIPPING

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